Doha, Qatar, December 20, 2022 – SIYAK Language Services (“SIYAK”), a regional leader in the field of translation, interpretation, content writing, and language services, announced today the successful acquisition of Babylon Translation Company, headquartered in Doha, Qatar. Established in 2004 in Lebanon, SIYAK operates across various countries in the Middle East, including Qatar, United Arab Emirates, Oman and Lebanon.
The acquisition is aimed at expanding SIYAK’s client base in Qatar, in addition to upgrading its offering to the local market. Babylon will operate as a division within SIYAK in the short term, while all operational processes will be overseen by the management team of SIYAK until completion of the rebranding by end of 2022.
Over the past few years, SIYAK has expanded its reach across the region, mainly in Qatar after acquiring Babylon. This ambitious new approach to language services comes in line with the company’s efforts to improve operational efficiency and deliver a unique customer experience.
On this occasion, Rima Boutros, Founder and CEO of SIYAK, said: “Pairing with Babylon enabled us to expand our local footprint in Qatar, which is a significant market for us. This acquisition solidified our position to seize a substantial opportunity earlier this year through signing a 2-year exclusive agreement with the Supreme Committee for Delivery and Legacy (“SC”) to provide the Host Country with translation, interpretation and other language services before, during and after the FIFA World Cup Qatar 2022™.”
Commenting on the company’s contribution during the tournament, Cynthia Hawa, Account Manager for the Host Country Language Project at SIYAK, said, “I am delighted to be appointed as a leader for this project as it offers us a unique opportunity to contribute to the World Cup event. Sports is a rapidly growing field in Qatar – a country with a capacity to host several international tournaments and major sports every year, hence the need for sports translation and interpretation services more than ever. With the diversity in the language services provided during the FIFA World Cup Qatar 2022™, SIYAK has built a solid track record in this area with its team of translators and linguists specialized in the field of sports translation, interpretation and content development. We are proud to deliver top-quality services to our clients during key sports events held in Qatar and the region.”
Over the past year, SIYAK leveraged on a resolute strategy and adopted cutting-edge technologies to achieve more consistency, accuracy, and efficiency in the translation services it offers, in addition to delivering an enhanced quality service to clients in a timely manner. Earlier this year, SIYAK has added to its women-led management team by hiring a new Language Services Manager as an instrumental asset in spearheading strategic business transformations related to staff training, quality assurance and customer satisfaction.
Concluding her statement, Rima Boutros pointed out that customer satisfaction is a top priority at SIYAK, hence the company’s continuous efforts to the overall business performance across all departments, she added: “We pride ourselves on being a women-owned and -run business, with a focus on recruiting a gender-balanced team. As a regional translation company, we continuously thrive to offer the best to our clients by upgrading our core competency and expanding our ability to respond to the exploding demand for language services in the region.”
Established in 2004, SIYAK is a professional language services agency that provides translation, interpretation, technical writing, and creative content development to local and international businesses and organizations across the GCC region. With offices in Qatar, United Arab Emirates, Oman and Lebanon, and with more than 30 language professionals having an average of over eight years’ experience in the language service industry, SIYAK helps meet the multilingual communication needs of today’s leading companies and organizations in various industries including sports, hospitality, banking and financial services, legal, environment, governance, information technology, marketing, automotive, medical, education, and telecommunications.